Privacy and policy for user information

Get Tested International operates several different websites under several different domains, including but not limited to gettested.co.in – hereinafter collectively referred to as gettested.co.uk. Our Privacy & Privacy Policy is common to all our webshops.

Last updated: Septeber 15, 2024

At GetTested India Pvt Ltd ("we," "us," or "our"), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, purchase our lab and rapid test kits, and interact with our website.

1. Information We Collect

We may collect the following types of personal information when you use our services:

Personal Information: Name, contact details (phone number, email address, mailing address), date of birth, and gender.

Health Information: Data related to your health and test results when you use our lab testing services.

Payment Information: Credit/debit card details and transaction history for processing payments.

Technical Information: IP address, browser type, device information, and usage data from our website.

2. How We Use Your Information

We use your personal information for the following purposes:

Service Delivery: To process orders, deliver test kits, and provide lab results.

Payment Processing: To handle billing and payment transactions securely.

Customer Support: To respond to your inquiries and provide assistance.

Health Data Analysis: To analyze and provide test results as part of our service.

Marketing: To send promotional offers, newsletters, and updates about our products, but only with your consent.

Legal Compliance: To comply with applicable laws, regulations, or court orders.

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party partners who assist with order fulfillment, payment processing, or delivery.

Healthcare Professionals: If necessary for analyzing or processing lab results.

Legal Authorities: When required by law or to protect our rights and interests.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include data encryption, secure servers, and restricted access to sensitive data.

5. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

6. Your Rights

You have the right to:

Access the personal information we hold about you.

Request correction of any incorrect or incomplete data.

Withdraw your consent for marketing communications at any time.

Request deletion of your data, subject to legal requirements.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

8. Cookies

We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

GetTested India Pvt Ltd

Email: hello@gettested.co.in